Privacy Policy
Last updated: March 26, 2026
1. Introduction
QuestEdge ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered hiring platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your name, email address, organization name, and role. Authentication is handled securely via Auth0.
2.2 Hiring Data
We collect data you enter into the platform including hiring plans, job descriptions, candidate information, interview feedback, pipeline stages, and decisions. This data is essential to provide our core services.
2.3 Usage Data
We automatically collect information about how you interact with the platform, including pages visited, features used, and timestamps. This helps us improve the product experience.
3. How We Use Your Information
- To provide and maintain the QuestEdge platform and its features
- To power AI features such as job description generation, feedback summarization, candidate scoring, and communication drafting
- To generate analytics and insights about your hiring process
- To send notifications and service-related communications
- To provide customer support and respond to inquiries
- To improve and optimize the platform based on usage patterns
4. AI Data Processing
QuestEdge uses Anthropic's Claude AI to power features like JD generation and feedback summarization. Your data is processed by AI solely to deliver the requested service output. Your data is never used to train AI models.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers who help us operate the platform (hosting, authentication, AI processing)
- Within your organization — team members with appropriate role-based access can view hiring data
- Legal authorities when required by law or to protect our rights
6. Data Security
We implement industry-standard security measures including encryption of data at rest and in transit, secure authentication via Auth0, role-based access control, and comprehensive audit logging. We regularly review our security practices to ensure your data remains protected.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Upon account termination, we will delete or anonymize your data within 90 days, unless required by law to retain it.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also withdraw consent for data processing. To exercise these rights, contact us at privacy@questedge.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@questedge.com.